DHL national:

Free shipping for orders of more than 20 EUR (within Germany)!
The shipping fees for orders of less than 20 EUR are 2.90 EUR.

We ship with DHL (except freight). The goods are insured up to a value of 500 EUR.

On-stock items are ready for delivery in approx. 2 business days after payment is received.

This does not include DHL delivery times as we have no influence upon this. DHL normally delivers within 1 to 3 business days.
If you would like faster delivery, then please select one day eXpress when ordering.

DHL international:
The shipping fees are 12.95 EUR.

We ship with DHL and the goods are insured up to a value of 500 EUR.

On-stock items are ready for delivery in approx. 8 - 10 business days after payment is received.

We ship to the following countries:
Austria
Belgium
Luxemburg
The Netherlands
France
Great Britain

one day eXpress
- ordered today ? delivered tomorrow
- applies within Germany (does not include German islands) ? the delivery address is decisive
- one day eXpress is only available for specially marked items
- one day eXpress can only be selected while ordering when there are items that can be shipped via express in the shopping cart
- one day eXpress is delivered Monday to Saturday by DHL
- deliveries are not made on Sundays or holidays (regional and national holidays)
- changes cannot be made to one day eXpress orders and these orders cannot be cancelled
- payment is to be made via credit card or “Sofortüberweisung”
- shipping costs 13.00 EUR (for orders of more than 20 EUR; an additional 2.90 EUR are charged for orders of less than 20 EUR even if the item is marked with free shipping)
- orders may be delayed if a comment is included when ordering
- cannot be delivered to post office boxes or DHL Packstations

Delivery Guarantee
- delivery is guaranteed by 12:00 on the date listed in the item description
- the 13.00 EUR postage is refunded for late deliveries
- this does not apply if the order was made after 2:00 p.m.
- this does not apply if delivery was delayed as a result of a comment that was included in the order
- only applies within Germany (does not include German islands) ? the delivery address is decisive
- regional and national holidays are excluded from the delivery guarantee
- damages claims that go beyond the refund of the one day eXpress shipping fee are excluded
- this does not apply when delivery was made to a post office box
- this does not apply when a package cannot be delivered because the customer is not at home
- the delivery guarantee does not apply when delivery is prevented by situations or events that are caused by Acts of God, strikes or another reason that cannot be controlled by Spiel & Baby GmbH
- Spiel & Baby GmbH reserves the right to change or cancel the delivery guarantee for one day eXpress orders

Do you have questions concerning our shipping terms?
Send us an E-Mail: info@baby-markt.de